Refund policy

Returns, Refunds and Exchanges

How To Return An Item – Pre-Cut Only

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email contact@shopwirenco.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:
Wirenco
Returns Department Tracking #
22570 Shaw Road, Sterling, VA 20166

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Return Exceptions – Cut-to-length wire

Cut to length wire cannot be returned unless there is a manufacturer defect.  In this case you must return the item within 30 days of your purchase.

1. Please email contact@shopwirenco.com to request a refund and we will assign you a tracking #.

2. Mail your returned item to:
Wirenco
Returns Department Tracking #
22570 Shaw Road, Sterling, VA 20166

3. Include in your package a signed letter stating the reason for your return and the original receipt.